It is the intention of TM Steels Limited to consistently exceed the requirements and expectations of our customers regarding quality, cost and delivery through the use of the following:
Implementing and utilising management improvement techniques including 6S, which optimise our production and operating processes as well as testing the effectiveness of our quality system, thereby increasing efficiency and reducing costs.
Operating a programme of continual improvement in all aspects of quality, service and operating efficiency by setting measurable objectives.
Promoting and encouraging employee participation and involvement at all levels within the Company's organisation.
To consistently meet the quality assurance standards expected within our operating market through ISO 9001 and individual customer approvals.
To actively promote, encourage and develop close working partnerships with all our customers and suppliers.